30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee, no hassle. If the size doesn't fit, we'll send you a new one.
We're so confident in the quality of our pieces that we offer a risk-free 30-day trial. If you're not completely satisfied, simply return it for a full refund.
FAQ
I didn't receive my order confirmation?
After placing an order in our online store, you'll receive an order confirmation by email. If you don't receive this confirmation within one hour of placing your order, it may be due to one of the following reasons:
- Did the email end up in your account's SPAM folder?
- Perhaps you entered the wrong email address?
If none of the above applies, please contact our support team (info@delfinalisboa.pt). Your order may not have gone through correctly.
Can I change my order at a later date?
If you reply within 24 hours, we'll do our best to tailor your order exactly to your wishes. However, your order will be processed as quickly as possible, so please don't wait too long.
Where is my order?
Once your order has been packed and is ready to ship, you'll receive a confirmation by email.
If you haven't received your order within 10 business days from the shipping date (after receiving the shipping confirmation email), please contact our Customer Support team (info@delfina-lisboa.com). We'll be happy to help.
How long do I have to cancel my order?
The withdrawal period is 30 days from the date you receive the goods. If you'd like to cancel your order, please contact our customer support team and we'll take care of it.